Fullbay Review (2026): Repair Shop Management Software For Heavy-Duty Truck, Trailer, And Equipment Service Operations

Repair shop management software for heavy-duty truck, trailer, and equipment service operations

Updated June 19, 2026

By James Han · How we review

4.2 MAQTOOB rating

Our Verdict

Fullbay is useful when the main job is running a heavy-duty repair shop, not just tracking internal maintenance. It helps shops manage service orders, technician work, parts, estimates, invoices, payments, and customer communication in one workflow.

Before subscribing, calculate the real starting cost from the base plan, additional users, and annual agreement terms. Internal fleets that only need maintenance history may prefer Fleetio or a CMMS, while revenue-focused repair shops should test Fullbay with a real repair order.

A good fit if you

  • Diesel repair shop owners managing service orders
  • Shop managers tracking parts and technician work
  • Service writers sending estimates and invoices
  • Heavy-duty repair teams using QuickBooks workflows

Look elsewhere if you

  • Internal fleets needing only maintenance logs
  • Light-duty auto shops wanting simpler software
  • Teams avoiding annual agreements
Next step: compare the pricing details below, then test Fullbay with a real workflow before committing.

What Is Fullbay?

Fullbay is cloud repair shop management software for heavy-duty truck, trailer, and equipment shops, covering service orders, estimates, invoicing, parts, payments, texting, and reporting.

It fits diesel repair shops and heavy-duty service businesses that need shop workflow, customer communication, and billing tied to service work.

Fullbay Pros and Cons

Pros

  • Heavy-duty shop focus — Fullbay is built around truck, trailer, and diesel repair workflows.
  • Shop workflow support — Helps service teams organize repair information, jobs, customer updates, and daily shop work.
  • Shop workflow coverage — Service orders, estimates, invoices, parts, payments, and texting are connected.
  • Service orders — Manage repair work from intake to completion.

Cons

  • Setup depends on current habits — Status labels, handoffs, templates, and approvals may need adjustment.
  • Can be too much for a narrow need — A shop that needs one small function may prefer a focused tool.
  • Shop process fit must be tested — Technicians and advisors should try the workflow with real jobs before rollout.
  • Can be more than internal fleets need — Fleet teams that do not invoice customers may need a different tool.

Key Features

Feature What it helps users do Plan or buying note
Service orders Manage repair work from intake to completion. Basic and above.
Estimates and invoices Send estimates, approvals, and invoices. Basic and above.
Parts inventory Track parts and shop stock. Basic and above.
Payments and texting Use customer communication and payment tools. Plan-dependent.
Reports Track shop performance and financial activity. Basic and above.

Who Uses Fullbay — and For What

Diesel shop owners managing repair revenue

Use Fullbay when service orders, estimates, parts, invoices, and payments need one system.

Demo a real repair order.

Service writers coordinating customer approvals

Use it when estimates and customer communication slow down the shop.

Test texting and approvals.

Parts managers tracking shop inventory

Use it when parts usage and ordering affect repair turnaround.

Check plan fit.

Pricing

Plan / item Public price Use case / notes
Basic $188/month Additional users $89/month.
Pro $258/month Additional users $109/month.
Elite $318/month Additional users $119/month.
Enterprise Call for pricing Custom scope for larger shops.
Trial/demo Free demo No public free trial verified; annual agreement with monthly billing.

Source: Official pricing page.

Fullbay publishes Basic, Pro, Elite, additional-user prices, and Enterprise phone pricing. Free plan: no public free plan verified. Trial/demo: free demo verified; no public free trial verified. Plans use annual agreement with monthly billing.

Prices checked 2026-06-18 against official product sources.

Integrations

Fullbay checks should cover base plan, additional users, annual agreement terms, service order flow, parts inventory, estimates, invoices, QuickBooks fit, texting, payments, reporting, onboarding, and whether the shop is heavy-duty enough for Fullbay's workflow.

Getting Started: What Implementation Actually Takes

Start with one real repair order: intake, estimate, approval, parts, technician work, invoice, payment, and QuickBooks handoff.

Before choosing a paid plan, confirm annual terms, additional users, onboarding, reporting, invoice customization, integrations, support, and whether Pro or Elite features are needed.

What Users Say

G2 4.8/5 · 72 reviews

Common praise

  • Users praise Fullbay for shop workflow organization, service orders, invoicing, parts tracking, and QuickBooks fit.
  • It fits heavy-duty repair shops that need work and billing connected.

Common complaints

  • Users complain about slower performance on larger jobs or reports, limited invoice/report customization, and setup learning curve.
  • Shops should test reporting, invoice format, and parts workflows in a demo.
MAQTOOB take: Fullbay is a shop-management system, not a simple maintenance log. It makes sense when repairs create estimates, invoices, payments, and customer updates that need to move through one workflow.

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Frequently Asked Questions

How much does Fullbay cost?

The official pricing page lists Basic at $188/month, Pro at $258/month, and Elite at $318/month, with additional user fees.

Does Fullbay have a free trial?

No public free trial was verified. Fullbay offers a free demo requests.

Is Fullbay for internal fleet maintenance?

It can track service work, but it is mainly built for heavy-duty repair shops that handle estimates, invoices, parts, and customer communication.

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