- Free Online Faxing: Send a limited number of faxes online without payment or hardware.
- HIPAA-Compliant Security: Designed for healthcare and regulated industries with strong encryption.
- Email to Fax: Send and receive faxes directly from your email inbox.
- Mobile & Desktop Apps: Native apps for iOS, Android, Windows, and macOS.
- Fax Automation & API: Programmable fax API for developers and enterprise workflows.
iFax Fax Online
HIPAA-compliant online faxing from web, mobile, and email
Updated February 27, 2026
iFax Fax Online Overview
iFax is a cloud-based online fax service that lets individuals and businesses send and receive faxes without a fax machine. It supports web, desktop, mobile, and email-to-fax workflows with strong compliance standards like HIPAA, SOC 2, and ISO 27001.
iFax is widely used in healthcare, legal, and enterprise environments for secure document transmission.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Free | $0 (Limited use) | Send up to 10 free faxes, Web-based faxing, Email delivery confirmation |
| Basic | $12.49/mo (Billed Annually) | 200 pages/month, Send-only faxing, No setup or overage fees |
| Plus | $24.99/mo (Billed Annually) | 500 pages/month, Send & receive faxes, 1 fax number, HIPAA compliance |
| Pro | $33.33/mo (Billed Annually) | 1,000 pages/month, HIPAA, SOC 2 & ISO 27001, Advanced automation, Priority support and more |
| Enterprise | Contact Sales | Volume discounts, Dedicated account manager, API & integrations |
Price details: https://www.ifaxapp.com/pricing/
Pros
Competitor |
Pros |
|---|---|
| eFax | Compared to eFax, iFax is more affordable at entry-level pricing and includes HIPAA compliance by default. Its interface is simpler for non-technical users, and mobile apps feel more modern. Small teams benefit from easier setup and fewer add-on fees. |
| FaxPlus | iFax offers stronger enterprise and healthcare compliance features than FaxPlus, making it more suitable for regulated industries. Automation tools and API access are more robust, while cross-platform support is broader for desktop users. |
| HelloFax | iFax provides more advanced fax automation and HIPAA-ready workflows than HelloFax. While HelloFax focuses on simplicity, iFax supports higher volumes, better security certifications, and more flexible integrations. |
| SRFax | Against SRFax, iFax delivers a more modern user experience with mobile apps and cloud integrations. Pricing is more transparent for smaller teams, and setup is faster without requiring technical configuration. |
| MetroFax | iFax is easier to use and more flexible than MetroFax, especially for mobile and international faxing. It also provides better compliance options and API capabilities for businesses that need scalable fax workflows. |
Cons
Competitor |
Cons |
|---|---|
| eFax | Compared to eFax, iFax has fewer bundled storage and archival tools. Some users also report confusion around trial billing, whereas eFax offers more predictable long-term subscription structures for large enterprises. |
| FaxPlus | FaxPlus can feel more straightforward for casual users, while iFax’s feature-rich interface may be overwhelming. Entry-level FaxPlus plans can be cheaper for very low-volume fax needs. |
| HelloFax | HelloFax integrates tightly with Google Workspace, which some users prefer. iFax, while powerful, may feel heavier for users who only need occasional personal faxing. |
| SRFax | SRFax has a stronger reputation for transparent billing in healthcare. iFax has received complaints about auto-renewal and cancellation clarity, which can frustrate compliance-focused customers. |
| MetroFax | MetroFax offers unlimited faxing on some plans, whereas iFax uses page-based limits. High-volume users may find iFax more expensive without moving to custom enterprise pricing. |
Reviews
- Trustpilot Review (Rating: 2.3/5): Several reviewers call iFax a “scam,” claiming the “7-day free trial” or “30 day trial” still triggered immediate credit card charges and that the company enforces a strict “NO REFUNDS” policy. One user said a fax “did not go through” during the trial, while others warned about misleading advertising and urged people not to enroll. A few positive comments mention quick fax delivery and saved contact numbers that “pull right up,” but complaints about unexpected billing dominate.
- PCMag Review: The review notes that iFax delivers intuitive apps on desktop and mobile, yet base-tier subscribers cannot receive faxes and pricing options feel inconsistent. The limited functionality at the entry level affects overall value.
- bestreviews.net Review: The reviewer highlights a well-designed dashboard, mobile document scanning through a device camera, and HIPAA & GLBA compliance. The free plan caps usage at five pages per month and does not allow incoming faxes, and the service offers fewer features than some competitors despite flexible browser and app access.
- G2 Review (Rating: 4.6/5): Many users praise iFax for its “easy to use” interface and quick confirmation that a fax was received, with one small-business reviewer calling it “Easy and efficient.” Others report delayed sending and receiving, slow uploads and downloads, expensive pricing during tight financial situations, and difficulty adjusting cover pages due to limited customization options.
- google.com Review: Multiple app reviewers accuse iFax of disguising a paid recurring subscription as a “free trial,” citing automatic upgrades of $169 to $200 for a nonrefundable yearly plan. One user said the app “didn’t even work to send a fax,” and others describe cancellation as intentionally difficult and label the signup flow a “dark-pattern cash grab.”
