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iFax is a cloud-based online fax service that lets individuals and businesses send and receive faxes without a fax machine. It supports web, desktop, mobile, and email-to-fax workflows with strong compliance standards like HIPAA, SOC 2, and ISO 27001.
iFax is widely used in healthcare, legal, and enterprise environments for secure document transmission.
| Plan | Price | Featured |
|---|---|---|
| Free | $0 (Limited use) | Send up to 10 free faxes, Web-based faxing, Email delivery confirmation |
| Basic | $12.49/mo (Billed Annually) | 200 pages/month, Send-only faxing, No setup or overage fees |
| Plus | $24.99/mo (Billed Annually) | 500 pages/month, Send & receive faxes, 1 fax number, HIPAA compliance |
| Pro | $33.33/mo (Billed Annually) | 1,000 pages/month, HIPAA, SOC 2 & ISO 27001, Advanced automation, Priority support and more |
| Enterprise | Contact Sales | Volume discounts, Dedicated account manager, API & integrations |
Price details: https://www.ifaxapp.com/pricing/
Competitor |
Pros |
|---|---|
| eFax | Compared to eFax, iFax is more affordable at entry-level pricing and includes HIPAA compliance by default. Its interface is simpler for non-technical users, and mobile apps feel more modern. Small teams benefit from easier setup and fewer add-on fees. |
| FaxPlus | iFax offers stronger enterprise and healthcare compliance features than FaxPlus, making it more suitable for regulated industries. Automation tools and API access are more robust, while cross-platform support is broader for desktop users. |
| HelloFax | iFax provides more advanced fax automation and HIPAA-ready workflows than HelloFax. While HelloFax focuses on simplicity, iFax supports higher volumes, better security certifications, and more flexible integrations. |
| SRFax | Against SRFax, iFax delivers a more modern user experience with mobile apps and cloud integrations. Pricing is more transparent for smaller teams, and setup is faster without requiring technical configuration. |
| MetroFax | iFax is easier to use and more flexible than MetroFax, especially for mobile and international faxing. It also provides better compliance options and API capabilities for businesses that need scalable fax workflows. |
Competitor |
Cons |
|---|---|
| eFax | Compared to eFax, iFax has fewer bundled storage and archival tools. Some users also report confusion around trial billing, whereas eFax offers more predictable long-term subscription structures for large enterprises. |
| FaxPlus | FaxPlus can feel more straightforward for casual users, while iFax’s feature-rich interface may be overwhelming. Entry-level FaxPlus plans can be cheaper for very low-volume fax needs. |
| HelloFax | HelloFax integrates tightly with Google Workspace, which some users prefer. iFax, while powerful, may feel heavier for users who only need occasional personal faxing. |
| SRFax | SRFax has a stronger reputation for transparent billing in healthcare. iFax has received complaints about auto-renewal and cancellation clarity, which can frustrate compliance-focused customers. |
| MetroFax | MetroFax offers unlimited faxing on some plans, whereas iFax uses page-based limits. High-volume users may find iFax more expensive without moving to custom enterprise pricing. |
