- Seven-day paid-plan trial: Lets new users test the service for seven days but does not provide a continuing free plan.
- HIPAA/SOC 2/ISO 27001 workflows: Plus and Pro include regulated-industry controls.
- Cross-platform faxing: Web, iOS, Android, Windows, and Mac apps on eligible plans.
- AI and OCR: Searchable text, data extraction, and fax automation.
- Integrations and API: EHR workflows, Google Workspace, Microsoft 365, Zapier, and programmable fax API.
iFax
HIPAA-ready cloud faxing with a seven-day full-feature trial
Updated August 11, 2026
iFax Overview
iFax is a cloud fax platform for healthcare, legal, finance, and other regulated workflows. Users can send and receive documents from the web and supported desktop or mobile apps while working with local fax numbers and business contacts.
It also has security controls, OCR, electronic signatures, automation, and API connections. These tools support managed fax operations, while team chat and shared document editing remain outside the product’s job.
Key Features
Pricing
| Plan | Price | Included |
|---|---|---|
| 7-day free trial | $0 for 7 days | Full-feature trial; up to 100 pages during the trial |
| Basic | $12.49/mo monthly or $8.33/mo billed annually | 200 pages; send faxing |
| Plus | $24.99/mo monthly or $16.67/mo billed annually | 500 pages; send and receive; one number; HIPAA compliance |
| Pro | $33.33/mo monthly or $25/mo billed annually | 1,000 pages; advanced automation and compliance features |
| Enterprise | Volume pricing | Commitment-based discounts and sales contact |
The public entry offer is a seven-day trial, not a recurring free plan. The lowest displayed monthly equivalent depends on annual billing and still requires payment after the trial.
Pricing source: iFax pricing
Pros
| Compared with | Why this product may fit better |
|---|---|
| eFax | iFax combines faxing with healthcare controls, current mobile apps, and automation options in one focused product. eFax has a long market history, while iFax may suit a regulated team that wants a newer workflow. |
| Fax.Plus | iFax puts more emphasis on healthcare use, OCR, and AI-assisted document handling. Fax.Plus is easier for lighter general use, but iFax offers more specialized depth when faxes feed clinical work. |
| SRFax | iFax provides modern apps and a wider automation surface for people who move between devices. SRFax keeps a more traditional healthcare fax setup, while iFax gives mobile teams more room to grow. |
| RingCentral Fax | iFax can be bought as a standalone fax service with its own compliance and developer options. Companies that do not need calling or messaging avoid the extra platform scope of RingCentral Fax. |
Cons
| Compared with | Where this product may fall short |
|---|---|
| Fax.Plus | iFax's richer healthcare and automation features can be more than an occasional sender needs. Fax.Plus offers a simpler path for a small general-purpose account that only sends a few documents. |
| RingCentral Fax | iFax does not provide the connected calling, video, and company messaging environment found in RingCentral Fax. A business already using that suite may gain little from adding another administrator and bill. |
| HelloFax | The iFax plan structure and compliance settings create more choices during setup. HelloFax feels lighter when one person or an occasional sender only wants to use familiar cloud storage. |
Reviews
What reviewers say: The largest sources praise the convenience of sending from a phone or computer, while billing and trial complaints remain the clearest recurring risk. The source notes below show what each review pool actually reported.
- Trustpilot Review (4/5 from 522 reviews): Recent feedback praises fast sending, saved fax numbers, folders for incoming documents, and the ability to work without a fax machine. The recurring complaints are failed or unavailable trials, unexpected subscription charges, and cancellation friction, which makes checkout terms as important as the send flow.
- Capterra Review (4.8/5 from 363 reviews): Capterra users largely rate iFax as easy to learn and straightforward for routine online sending. The negative reviews are more specific about billing. Some say they were charged after cancelling a trial and could reach support only by email, while positive users report that the fax itself worked as expected.
- G2 Review (4.7/5 from 480 reviews): G2 users often praise sending from a phone or computer, fast delivery, simple controls, and not needing a physical fax machine. The main drawbacks in the review set are pricing for occasional users, unclear subscription or billing options, fax failures, and limited customization.
