- Cloud Faxing: Send and receive faxes entirely over the internet without physical hardware.
- Email-to-Fax: Fax documents directly from an email client using attachments.
- Mobile and Desktop Apps: Manage faxing from PCs, smartphones, and tablets.
- Cloud Integrations: Fax files directly from Dropbox, Google Drive, and Box.
- Security and Encryption: Protect fax transmissions with enterprise-grade encryption.
- High Page Limits: Handle large monthly fax volumes suitable for busy teams.
Ringcentral Fax Software
Cloud-based fax software for secure, modern business communications
Updated March 26, 2026
Ringcentral Fax Software Overview
RingCentral Fax Software is a cloud-based fax solution that lets businesses send and receive faxes without physical fax machines. It supports faxing via desktop, email, and mobile apps, with integrations for popular cloud storage platforms.
Designed for reliability and security, it suits regulated industries like healthcare and finance while reducing costs, improving mobility, and streamlining document workflows.
Key Features
Pricing
Contact sales for custom price.
Pros
Competitor |
Pros |
|---|---|
| eFax | Compared to eFax, RingCentral offers deeper integration with unified communications tools like messaging and calling. Its interface feels more modern and consistent across devices, and businesses already using RingCentral benefit from easier setup and consolidated billing, which can simplify operations and reduce administrative overhead. |
| Fax.Plus | RingCentral provides higher page allowances on entry and mid-tier plans than Fax.Plus, making it more cost-effective for high-volume fax users. It also delivers stronger enterprise support options and broader app integrations, which appeal to organizations needing scalable and reliable faxing. |
| MyFax | Against MyFax, RingCentral stands out with better cloud storage integrations and more robust mobile applications. Teams benefit from improved collaboration features and a single platform approach, rather than relying on a fax-only service with fewer workflow integrations. |
| MetroFax | RingCentral offers a more polished user experience and stronger security posture than MetroFax. Its ability to combine fax with other communication tools provides greater long-term value for growing businesses seeking a unified solution. |
| SRFax | Compared to SRFax, RingCentral is easier to deploy and manage for non-technical users. While SRFax focuses heavily on compliance, RingCentral balances security with usability and richer integrations, making it more approachable for everyday business use. |
Cons
Competitor |
Cons |
|---|---|
| eFax | Compared to eFax, RingCentral can feel more expensive for users who only need basic faxing. Some small businesses may find the broader communications focus unnecessary, paying for platform depth they do not fully use. |
| Fax.Plus | Fax.Plus offers cheaper entry-level plans, which may suit freelancers or very small teams better. RingCentral’s pricing can be harder to justify for low-volume fax users who do not need enterprise-grade features. |
| MyFax | MyFax provides a simpler, fax-first experience, while RingCentral’s interface may feel overwhelming to users who want minimal configuration. The added features can increase the learning curve for basic fax tasks. |
| MetroFax | MetroFax often undercuts RingCentral on price for comparable page volumes. Cost-sensitive organizations may see RingCentral as premium-priced, especially if they do not plan to expand into unified communications. |
| SRFax | SRFax emphasizes strict compliance and healthcare-specific controls more strongly. RingCentral may require additional configuration or assurances for organizations with very narrow regulatory requirements. |
Reviews
- TechRadar Review (Rating: 4/5): The tidy and intuitive interface makes RingCentral Fax one of the best online fax services tested, even though the price sits on the higher end.
- Reddit r/sysadmin: One sysadmin called it an “overall good product” and said sites are easy to manage with features like auto responders and call queues, while also recommending asking for a demo.
- bestreviews.net Review: RingCentral Fax earns praise for “advanced faxing options” and a “ridiculously simple and straightforward” multi-platform manager that works from web browsers to mobile OS. Reviewers highlight HIPAA compliance, third-party integrations, cover pages, and scheduling, though they note the lack of electronic signatures and availability of U.S. fax numbers only.
- Trustpilot Review (Rating: 2/5): Several customers complain about intermittent call quality, dropped calls, painful setup that “took a full day,” and difficulty canceling subscriptions, with one warning of a “BAIT AND SWICTH” after being charged over $1,000. Others report reliable phone and fax lines that move seamlessly across devices and describe the support team as “amazing” and helpful, though accounts and customer service can be hard to reach.
- ifaxapp.com Review: The comparison labels RingCentral a strong value option, citing the Fax 3000 plan at roughly under $30 for 3000 pages with HIPAA-compliant features and integrations with Dropbox and Google Drive, and concludes it suits businesses willing to pay for higher-volume, compliant faxing.
