- Receive-only free inbox: Provides a toll-free number for incoming documents, subject to activity and retention limits.
- Toll-Free Number: Free numbers require a unique-sender fax at least every seven days; Premium numbers do not expire while active.
- Premium Send and Receive: Premium includes 500 sent-or-received pages/month and rollover purchases from $0.02.
- Unlimited Lifetime Storage: Premium acts as a long-term online fax archive.
- Email Notifications and Multi-Format Sending: Official page lists notifications and PDF, TIF, Word, Excel, JPG, HTML, and text uploads.
FaxBetter
Free internet fax service for sending and receiving faxes by email
Updated August 11, 2026
FaxBetter Overview
FaxBetter is an internet fax service built around a toll-free number, email alerts, and an online inbox. It is most useful for people who want incoming faxes delivered without keeping a physical machine connected.
FaxBetter can also send faxes and keep documents for longer. It remains a focused fax inbox and delivery tool. It does not edit files, route them through team approvals, or serve as a full content repository.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| FaxBetter Free | Free | Receive up to 50 pages/month, 30-day storage, toll-free number subject to seven-day unique-sender activity rule |
| FaxBetter Premium | As low as $5.95/month | Send/receive, permanent toll-free number, 500 pages/month, unlimited lifetime storage; rollover pages from $0.02 |
The free option receives faxes but does not send them, and the number must remain active. Premium adds outbound pages, longer storage, and a permanent number.
Pricing source: FaxBetter plan options
Pros
| Compared with | Why this product may fit better |
|---|---|
| eFax | FaxBetter gives light users a receive-only toll-free inbox without asking for a card, then adds sending on Premium. eFax starts from a fuller paid service, so FaxBetter costs less to test for incoming documents. |
| MyFax | FaxBetter sends incoming documents to email and keeps a searchable archive, which covers a simple receive-and-file routine. MyFax offers a broader service, but FaxBetter creates less work for someone who mainly receives. |
| RingCentral Fax | FaxBetter's Premium plan is a single-purpose fax product with a low public entry price. A small office can avoid paying for the calling and messaging environment that comes with RingCentral Fax. |
Cons
| Compared with | Where this product may fall short |
|---|---|
| eFax | FaxBetter's free number must stay active and its free storage lasts only 30 days. eFax is safer for a business that needs steady retention, formal administration, and support rather than an occasional inbox. |
| Fax.Plus | FaxBetter does not offer the same API, team console, automation links, or modern mobile coverage. Fax.Plus is the stronger choice when a fax needs to feed another system instead of simply reaching email. |
| MyFax | FaxBetter has a narrower app and support footprint, and Premium customers still need to watch page limits. MyFax gives a regular office more ways to send and manage documents across users. |
| HelloFax | FaxBetter does not advertise a native Google Drive or Dropbox document path. HelloFax will feel more familiar to people who want to fax files directly from the cloud tools they already use. |
Reviews
What reviewers say: Reviewers often like the low-cost receive option and searchable archive. Recurring complaints focus on renewals, limited support channels, and security features that lag larger services.
- Trustpilot Review (Rating: 2.6/5): One customer accused FaxBetter of renewing a two-year subscription without proper notice and charging $142.80 automatically for another 24-month term, then disputing the availability of prorated refunds. The complaint references a “two year contract renewal” and frustration over the automatic billing cycle tied to the original checkbox agreement.
- TechRadar Review (Rating: 4.5/5): FaxBetter earns praise for letting users receive faxes for free and for offering very affordable paid plans, which gives it strong value appeal. The review also flags “lax security features,” urging caution for anyone who prioritizes tighter data protection.
- bestreviews.net Review: The service appeals to professionals who want a dedicated toll-free fax number and the ability to convert incoming faxes into digital documents sent by email. The review highlights searchable online archives and notes solid scores for price (4/5) and features (3.5/5), presenting it as a practical option for managing faxed documents as secure digital files.
- faxcompare.com Review: FaxBetter delivers competitive pricing, 500 combined pages, and unlimited online fax storage, and the annual prepay option cuts costs by 20%. The review criticizes the lack of phone customer support and the restriction to only one email address for sending and receiving faxes, and it points out $0.06 overage fees charged in 250-page increments.
