- Automatic Call Recording: Record inbound and outbound calls automatically with customizable rules by team or call type.
- AI Transcription & Summaries: Convert calls into searchable text with AI-generated summaries and key insights.
- Call Coaching Tools: Use double listening, call whispering, and barging to train agents in real time.
- Secure Storage & Compliance: GDPR-compliant storage with configurable retention periods and consent notifications.
- CRM Integrations: Embed call recordings directly into tools like Salesforce, HubSpot, Zendesk, and Bullhorn.
- Advanced Analytics: Track call quality, agent performance, and trends with real-time dashboards and reports.
Ringover Call Recording Software
AI-powered business call recording and analytics for modern sales and support teams
Updated July 30, 2026
Ringover Call Recording Software Overview
Ringover Call Recording Software is a cloud-based solution that records, stores, and analyzes inbound and outbound business calls. Designed for sales, recruitment, and customer support teams, it combines automatic call recording with AI transcription, summaries, and analytics.
Ringover helps organizations improve service quality, coach agents, ensure compliance, and gain actionable insights from every conversation.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| TALK | $15/user/mo (Billed Annually) / $24/user/mo (Billed Monthly) | Web only plan (12 month commitment), 1 local or toll free company number, Unlimited national calls, Call logs, recordings, summary & transcription, Virtual receptionist AI |
| SMART | $21/user/mo (Billed Annually) / $29/user/mo (Billed Monthly) | Call logs & recordings, API access, AI call transcription & summaries |
| BUSINESS | $47/user/mo (Billed Annually) / $57/user/mo (Billed Monthly) | Advanced IVR & smart routing, Integrations (CRM, ATS, Helpdesk) among 100+, Coaching tools (double listening, whispering), Power dialer |
| ADVANCED | Custom Quote (Contact Sales) | Call campaigns, Voicemail drop, Local Presence Dialing, Single Sign On |
Pricing source: https://www.ringover.com/pricing
Pros
Competitor |
Pros |
|---|---|
| Aircall | Compared to Aircall, Ringover offers more affordable entry-level pricing and includes call recording and analytics in lower tiers. Its interface is simpler for non-technical teams, and AI features like summaries and transcription are available without expensive enterprise-only upgrades. |
| Talkdesk | Ringover is easier to deploy than Talkdesk and better suited for SMBs. It requires less configuration, has clearer pricing, and provides essential call recording and coaching tools without the heavy contact-center complexity that Talkdesk often introduces. |
| CloudTalk | Ringover provides broader native CRM integrations and stronger compliance features than CloudTalk. Its AI-driven call summaries and omnichannel options give teams more insight without relying heavily on third-party add-ons. |
| Dialpad | While Dialpad is AI-focused, Ringover balances AI with hands-on coaching tools like whispering and barging. Ringover’s pricing is more transparent and flexible for European and international teams needing local numbers. |
| RingCentral | Ringover is more cost-effective and faster to set up than RingCentral. It avoids bloated enterprise bundles, making it easier for sales and support teams to access call recordings, analytics, and integrations without long implementation cycles. |
Cons
Competitor |
Cons |
|---|---|
| Aircall | Aircall may be preferable for companies wanting a very large app marketplace. Ringover, while offering 100+ integrations, has a smaller ecosystem compared to Aircall’s extensive third-party automation options. |
| Talkdesk | For enterprise-scale contact centers with advanced workforce management and QA automation, Talkdesk is more powerful. Ringover’s call recording is robust but less specialized for very high-volume, enterprise-only environments. |
| CloudTalk | CloudTalk can feel more sales-dialer focused. Ringover may be slightly heavier for teams that only need lightweight outbound call recording without broader telephony or omnichannel features. |
| Dialpad | Dialpad’s real-time AI coaching and voice intelligence are more advanced in some areas. Ringover’s AI features are powerful but often require add-ons for full functionality. |
| RingCentral | RingCentral offers deeper enterprise security certifications and global infrastructure. Ringover, while secure and GDPR-compliant, is more SMB- and mid-market-focused than large multinational deployments. |
Reviews
- Software Advice Review (Rating: 4.7/5): One team called Ringover “reliable and user-friendly,” praising its consistently good call quality, clear interface, and reporting features that help track team performance. The same reviewer notes that some integrations can be limited and that there are occasional minor glitches with mobile app notifications, and says they originally switched from Aircall because of inconsistent call quality.
- Trustpilot Review (Rating: 4.1/5): Ringover earns praise for its intuitive, practical interface, with one user who has relied on it daily for months saying the “transcription option is AMAZING” and that they could not work without it now.
- G2 Review (Rating: 4.6/5): Reviewers like the call recording feature, with one writing “I can easily replay a call and listen to it if needed, and get an overall idea of the topic thanks to the written summaries generated by the tool.” Another manager records SDR prospecting calls to coach the sales team, though some note that automatic transcriptions still lack precision and often need to be reviewed or corrected.
