- Free outbound allowance: Sends up to 10 pages for free before a paid inbox or larger allowance is needed.
- Email and Web Faxing: Send from a browser or email and receive paid-account faxes as PDFs.
- Desktop and Mobile Apps: Windows, Mac, Android, and iOS clients are listed by CocoFax.
- Google, Microsoft, and Slack Connections: Use the listed productivity add-ons and Slack notifications.
- Business Administration and API: Business adds team/admin controls; Enterprise adds unlimited members and API access.
Cocofax Fax Online
Send free online faxes securely from any device without hardware
Updated August 11, 2026
Cocofax Fax Online Overview
CocoFax is a cloud fax service for sending and receiving documents from a browser, email, desktop software, and mobile apps. It serves individuals and teams that need faxing without maintaining a physical machine.
The service also connects with common work apps and supports document storage, international delivery, and business administration. Its focus is fax communication, not document editing or a full records-management system.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Free Fax | $0 (10 outbound pages total) | Free number, no credit card, US/Canada send-only faxing |
| Lite | $9.99/mo monthly or $4.99/mo when billed annually | 60 pages/month, email-to-fax and fax-to-email, unlimited storage |
| Basic | $14.99/mo monthly or $9.99/mo when billed annually | 200 pages/month, mobile apps, international faxing |
| Premium | $24.99/mo monthly or $16.99/mo when billed annually | 400 pages/month, multiple recipients, Slack and G Suite add-ons |
| Business | $34.99/mo monthly or $24.99/mo when billed annually | 1,200 pages/month, five team members, admin controls and two-factor authentication |
| Enterprise | Let’s talk | Unlimited team members, admin controls and CocoFax API |
The free allowance is for outbound use only. Receiving, a fax number, storage, and larger page limits require a paid plan.
Pricing source: CocoFax pricing
Pros
| Compared with | Why this product may fit better |
|---|---|
| eFax | CocoFax gives occasional senders a 10-page free allowance before they choose a paid inbox. eFax is aimed more squarely at ongoing paid use, so CocoFax is easier to test for a one-off need. |
| HelloFax | CocoFax has desktop and mobile apps as well as links to Google, Microsoft, Slack, and its API. HelloFax keeps a simpler document workflow, while CocoFax gives a mixed-device team more ways to send. |
| RingCentral Fax | CocoFax stays focused on faxing, storage, and document delivery instead of adding calling and messaging. A small team that does not need the wider RingCentral Fax communications stack has less to set up. |
Cons
| Compared with | Where this product may fall short |
|---|---|
| eFax | CocoFax cannot receive documents on its free allowance, and its stronger admin tools sit on paid business plans. eFax is a better place to start when a company needs an established paid inbox and support from day one. |
| MyFax | CocoFax uses page caps and overage charges across several tiers, so busy accounts need to watch use. MyFax may be easier to budget when its separate sending and receiving allowances match a team's normal traffic. |
| RingCentral Fax | CocoFax does not combine faxing with company calling, messaging, or video. Organizations already running those services through RingCentral Fax will usually get simpler administration by keeping fax in the same system. |
| Nextiva vFax | CocoFax works as a separate fax account rather than part of a wider business phone setup. A company that already manages users and numbers in Nextiva vFax may prefer one vendor even if CocoFax is easier for a standalone buyer. |
Reviews
What reviewers say: Feedback is sharply split. Some users like the easy upload flow and cross-device access, while billing, cancellation, delivery, and support complaints appear on other review sites.
- Trustpilot Review (Rating: 2/5): Multiple reviewers describe billing problems and unresponsive support, including charges after canceling a yearly plan and no way to remove card details. One user reported every incoming fax returned a “fax not available” or error message, while another said the dashboard showed 26 pages left but the number was removed and faxing stopped. A few brief comments mention “quick and easy” online faxing, yet most call the experience a waste of time and money.
- Software Advice Review (Rating: 4.3/5): Many highlight simple uploads from a phone or computer and the ability to call landlines with fax machines attached. Healthcare users value that CocoFax keeps them “HIPAA compliant.” Some reviewers complain about sending “at least 10 requests for a refund” with no reply and label the software “fairly poor,” which contrasts with the strong ease‑of‑use scores.
- G2 Review (Rating: 4.6/5): One detailed review recounts paying twice yet receiving a “fax not available” error and zero working fax numbers. The same user says support only suggested to “try again later” and never processed a refund, even though setup felt easy at first. Broader feedback notes a restrictive monthly page limit for heavier usage.
- softwaresuggest.com Review: Long-time users praise the chat support, drag-and-drop sending, and the ability to check delivery from a phone. An older review also mentions a three-day trial, but that offer should not be read as current because today's official page shows a 10-page outbound allowance instead.
