- Centralized Asset Management: Provides a complete view of equipment by location, status, and lifecycle stage.
- Preventive & Predictive Maintenance: Automates maintenance scheduling using time, calendar, or usage-based triggers.
- Service Request Automation: Generates and tracks service requests for internal teams or external vendors.
- Regulatory Compliance Support: Maintains audit-ready records aligned with FDA, ISO, and GxP requirements.
- Integrated CMMS: Combines maintenance, calibration, and asset data within a single compliant platform.
- Analytics & Insights: Uses dashboards and reporting to identify trends, reduce downtime, and optimize asset performance.
MasterControl
Compliant equipment maintenance and CMMS software for regulated life sciences manufacturing
Updated April 21, 2026
MasterControl Overview
MasterControl Manufacturing Equipment Maintenance Software is a cloud-based CMMS designed for life sciences manufacturers. It helps organizations manage preventive and predictive maintenance, reduce equipment downtime, and maintain audit readiness.
Built on MasterControl’s Asset Excellence suite, it centralizes asset data, automates maintenance workflows, integrates calibration and compliance requirements, and supports strict regulatory standards.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Asset Excellence Suite (Ax) | Custom Quote (Contact Sales) | Equipment maintenance management, Regulated asset tracking, Audit-ready compliance tools |
| CMMS & Equipment Maintenance Module | Custom Quote (Contact Sales) | Preventive & usage-based maintenance, Service request automation, Maintenance history & reporting |
| Enterprise Custom Package | Custom Quote (Based on users, modules, and scale) | Scalable licensing, AI-driven insights, ERP & MES integrations |
Price details: https://www.mastercontrol.com/pricing/
Pros
Competitor |
Pros |
|---|---|
| IBM Maximo | Compared to IBM Maximo, MasterControl is easier to deploy in regulated life sciences environments, with built-in compliance workflows and validation tools. It reduces configuration overhead and offers a more intuitive user experience for quality and maintenance teams while still delivering strong asset visibility. |
| Fiix CMMS | MasterControl offers deeper regulatory and audit support than Fiix, making it better suited for FDA- and ISO-regulated manufacturers. While Fiix focuses on general maintenance, MasterControl integrates quality, validation, and documentation into equipment maintenance processes. |
| UpKeep | Unlike UpKeep, which targets simplicity and mobile-first maintenance, MasterControl provides enterprise-grade compliance, traceability, and audit readiness. It is more robust for manufacturers needing strict documentation and integration with quality and manufacturing systems. |
| SAP EAM | MasterControl is faster to implement and easier to use than SAP EAM for maintenance teams. It avoids heavy ERP complexity while still offering strong integrations, making it attractive for life sciences companies seeking quicker ROI and less IT dependency. |
| Maintenance Connection | Compared to Maintenance Connection, MasterControl delivers stronger compliance automation and lifecycle documentation. It better supports regulated audits and validation requirements, reducing manual effort and risk for pharmaceutical and medical device manufacturers. |
Cons
Competitor |
Cons |
|---|---|
| IBM Maximo | Compared to IBM Maximo, MasterControl may lack some of the extremely advanced asset optimization and industry-agnostic flexibility. Organizations outside life sciences or with heavy industrial use cases may find Maximo more adaptable. |
| Fiix CMMS | MasterControl is generally more expensive and complex than Fiix. Smaller teams focused purely on maintenance, without regulatory needs, may find Fiix easier to adopt and more cost-effective. |
| UpKeep | Compared to UpKeep, MasterControl has a steeper learning curve and longer implementation time. UpKeep can be more appealing for organizations prioritizing quick setup and mobile usability over compliance depth. |
| SAP EAM | While simpler than SAP EAM, MasterControl may not fully replace SAP for companies already standardized on SAP ERP. Deep financial and enterprise-wide asset planning features can be more limited. |
| Maintenance Connection | Maintenance Connection can be more flexible for non-regulated industries. MasterControl’s compliance-first design may feel restrictive for teams that do not require strict validation and audit controls. |
Reviews
- Capterra Review (Rating: 4.6/5): Mastercontrol delivers consistent value, and one reviewer said it feels impossible to return to paper batch records after adopting it. The same feedback notes that certain tasks can feel tedious at times.
- Software Advice Review (Rating: 4.6/5): Mastercontrol earned praise for its “Builder tool” that removes resource constraints and supports a scalable electronic batch record (EBR) rollout with a near seamless go-live. Teams highlighted the easy, intuitive interface for record building, “review by exception,” and strong customer support, while some reported massive slowdowns where the system “moves slowly to a crawl” and others wanted a boot camp–style kickoff to speed implementation.
- G2 Review (Rating: 4.5/5): Mastercontrol simplifies the shift from paper processes, and users credit it with significantly improving efficiency during that transition. Ease of use receives consistent praise in the feedback snippet.
- technologyevaluation.com Review: Managers in biomedical and life sciences roles reported positive experiences, with 94% indicating positive reviews and many overseeing FDA and USDA audits. Feedback emphasizes regulatory compliance support and suitability for companies handling complex health and safety requirements.
