Retail Business CRM

37 tools available

Retail Business CRM connects purchase history, loyalty program data, and marketing tools so every message feels relevant to the individual shopper. In-store and online purchases combine into one view that finally bridges the gap between channels.

Personalized offers, birthday promos, and restock alerts go out based on actual buying behavior — not guesswork. Retail success runs on repeat customers and well-timed offers. Both require knowing who the customer actually is.

Customer lifetime value becomes a real, measurable number. The retailer gets better at deciding where marketing budget should go, which product lines deserve more attention, and which relationships are worth the deepest investment.

1

Auro CRM

Streamline retail sales, marketing, customer support, and analytics.

Paid From $2,800/mo
2

Comcash

Drive loyalty, customer insights, and targeted retail engagement strategies.

Paid From $125/mo
3

Cin7 Core

Manage retail sales, inventory, orders, and supply chains.

Paid From $349/mo
4

Epicor

Manage customer relationships, sales, and loyalty.

Paid From $1/mo
5

Blaze CRM

Help retail businesses manage customers, sales, marketing, and loyalty efficiently.

Paid From $26/mo
6

Clientbook

Manage client relationships, track sales, and personalize communication.

Paid From $29/mo
7

Jewel360

Manage jewelry store operations—inventory, POS, repairs, marketing, and customer relations.

Paid From $199/mo
8

Kapture

Automating sales, support, omnichannel service, analytics, and workflow management.

Paid From $39/mo
9

Qualtrics

Gather customer insights and improve loyalty.

Custom Price Contact for pricing
10

IT Retail

Centralize customer data, streamlines marketing, sales, and personalized retail experiences.

Paid From $69/mo
12

diceus CRM

Retail unifies offline and e-commerce channels, streamlines sales and customer data.

Paid From $25/mo
13

itransition CRM

Manage customer data, streamline sales, personalized marketing, and automate support.

Paid From $5/mo
15

Endear

Help retail brands manage customer communication, personalize outreach, boost loyalty, and increase sales through targeted engagement.

Paid From $60/mo
17

CRM.io

Manage customer relationships, boost sales, and streamline retail operations.

Freemium Free plan available
18

Redtail CRM

Manage client relationships, streamline workflows, and track communications for financial advisors.

Paid From $39/mo
19

Podium

Manage customer interactions, reviews, payments, and communication.

20

Relex

AI-driven retail-supply chain planning optimizing inventory, demand, promotions, and operations.

Paid From $100/mo
21

FunnelMaker

FunnelMaker helps retail businesses manage customer relationships, sales pipelines, and marketing automation.

Paid From $149/mo
22

Voyado

Manage retail customer loyalty, marketing automation, and personalized shopping experiences.

Paid From $100/mo