- Employee Scheduling: Enable managers to create, assign, and adjust shifts quickly, and it includes notifications and real-time updates that keep teams aligned and on time.
- Time Tracking: Provide a built-in digital time clock that records work hours accurately and integrates with payroll systems, which reduces manual errors and saves administration time.
- Task Management: Offer tools to assign tasks with clear instructions, deadlines, and checklists, and it allows tracking of progress to ensure accountability and timely completion.
- Internal Communication: Include chat, updates, surveys, and a directory, which improve team collaboration and make information sharing simple across different locations and departments.
- Training and Onboarding: Support course creation, quizzes, and document storage, and it gives employees easy access to learning materials that speed up onboarding and skills development.
- Employee Engagement: Provide recognition tools, digital rewards, and announcements, which boost morale and create a positive workplace culture that strengthens employee loyalty and retention.
- Mobile Accessibility: Deliver a fully mobile-first platform that allows staff to access schedules, tasks, and updates anytime, and it ensures smooth operations for deskless teams.
Connecteam
Manage employees, schedule shifts, and improve internal communication.
Updated July 29, 2026
Connecteam Overview
Connecteam is an all-in-one workforce management platform designed for deskless and remote teams. It helps businesses streamline employee communication, scheduling, task management, and time tracking in one central place.
The platform offers tools for training, onboarding, and employee engagement, which improve productivity and team collaboration. Its mobile-friendly design makes it especially effective for industries like retail, construction, healthcare, and hospitality that rely on distributed workforces.
Key Features
Pricing
| Plan | Price (First 30 Users) | Additional Users (per user/month) | Key Inclusions / Notes |
|---|---|---|---|
| Small Business Plan | Free for life (up to 10 users) | N/A | All hubs and all features included; built for small businesses |
| Limited Plan | Free (up to 30 users) | N/A | Free for life after the 14-day trial; essentials of each hub only |
| Operations Hub – Basic | $35/mo (Billed Monthly) / $29/mo (Billed Annually), first 30 users | $1.00 monthly / $0.80 annually | Time clock with GPS, scheduling, forms, tasks, payroll integration |
| Operations Hub – Advanced | $59/mo (Billed Monthly) / $49/mo (Billed Annually), first 30 users | $3.00 monthly / $2.50 annually | Auto clock out, up to 10 geofence sites, repeating shifts, templates |
| Operations Hub – Expert | $119/mo (Billed Monthly) / $99/mo (Billed Annually), first 30 users | $5.00 monthly / $4.20 annually | Unlimited geofence sites, auto-reports, API access, up to 12 schedules |
| Operations Hub – Enterprise | Custom pricing | Custom | Unlimited time clocks and schedules, SSO, 2FA, personal success manager |
| Communications Hub – Basic | $35/mo (Billed Monthly) / $29/mo (Billed Annually), first 30 users | $0.60 monthly / $0.50 annually | Unlimited chats, company feed, directory, engagement insights |
| Communications Hub – Advanced | $59/mo (Billed Monthly) / $49/mo (Billed Annually), first 30 users | $1.80 monthly / $1.50 annually | Scheduled messages, live polls, anonymous surveys, smart groups |
| Communications Hub – Expert | $119/mo (Billed Monthly) / $99/mo (Billed Annually), first 30 users | $3.60 monthly / $3.00 annually | Pop-up updates, auto-translate, topics, API access |
| Communications Hub – Enterprise | Custom pricing | Custom | Unlimited knowledge base storage and help desks, SSO, 2FA |
| HR & Skills Hub – Basic | $35/mo (Billed Monthly) / $29/mo (Billed Annually), first 30 users | $0.60 monthly / $0.50 annually | Time-off approvals, courses with quizzes, celebrations, recognition badges |
| HR & Skills Hub – Advanced | $59/mo (Billed Monthly) / $49/mo (Billed Annually), first 30 users | $1.80 monthly / $1.50 annually | Unlimited courses and documents, time-off policies, e-sign documents |
| HR & Skills Hub – Expert | $119/mo (Billed Monthly) / $99/mo (Billed Annually), first 30 users | $3.60 monthly / $3.00 annually | Document expiration, deep permissions, API access |
| HR & Skills Hub – Enterprise | Custom pricing | Custom | Unlimited course and knowledge base templates, SSO, personal success manager |
Annual billing works out to about 2 months free (roughly 18% off monthly billing). Every account starts with a free 14-day trial of the Expert plan; prices are in USD.
Pricing source: https://connecteam.com/pricing/
Pros
| Competitor | Pros of Connecteam |
|---|---|
| Deputy | Connecteam offers a broader all-in-one platform that covers scheduling, communication, training, and HR in one app. Deputy is strong on scheduling and time, but lacks Connecteam’s built-in chat and training tools. |
| Homebase | Connecteam provides a richer suite of features—such as onboarding, task management, and surveys—that Homebase lacks. Homebase has payroll and messaging, but misses training and a unified communications hub. |
| BambooHR | Unlike BambooHR, which focuses mainly on HR and records, Connecteam combines HR, shift scheduling, task tracking, and internal communication in one mobile-friendly package. |
| When I Work | Connecteam includes internal chat, training materials, and recognition tools that When I Work doesn’t offer. When I Work is simple on scheduling, but Connecteam gives more for complex team engagement. |
| WorkJam | Connecteam is easier to use and more affordable for small to mid-sized teams, while still offering comprehensive features like scheduling, time tracking, and chat. WorkJam targets enterprise-level front-line solutions. |
Cons
| Competitor | Cons of Connecteam |
|---|---|
| Deputy | Deputy may deliver faster return on investment and more intuitive scheduling workflows. Connecteam’s interface can feel busier and the pricing structure may be more complex. |
| Homebase | Homebase offers built-in payroll and a per-location pricing model that can cost less for small operations. Connecteam requires separate integrations and can be pricier per user. |
| BambooHR | BambooHR excels at deep HR management and performance tracking. Connecteam’s HR capabilities are lighter in comparison and stronger in operations than core HR functions. |
| When I Work | When I Work is often cheaper and simpler to set up for basic scheduling needs. Connecteam’s depth of features may be more than small teams require and adds complexity. |
| WorkJam | WorkJam may offer more advanced frontline management and better scalability for larger organizations. Connecteam may lack in-depth enterprise-grade custom workflows and integrations. |
Reviews
- Reddit r/smallbusiness: One small business owner dropped Connecteam after five months with 25 employees, calling the UX/UI “irritating and unpleasant to use,” saying it felt like a burden and lacked features while constantly trying to upsell. Another commenter had the opposite experience with the free plan, saying it worked great for their team and they had no issues with the interface despite occasional sales calls.
- Trustpilot Review (Rating: 4.7/5): Connecteam earns strong praise for streamlining payroll, schedules, chats, and time-off tracking, with one business calling it a “game changer” after trying many other apps. Admins highlight how easy it is to schedule overtime and holidays, while features like the Chat function, update posts, and the free plan for small businesses receive enthusiastic feedback. A few users mention minor friction, such as employees struggling to switch views to see “everyone’s” schedule, but overall sentiment remains highly positive.
