Customer Service Software Archives

Automated Appointment Reminder

1

Criterions Patient Appointment Reminder Software

EHR-integrated automated SMS, email, and voice appointment reminders

Custom Price Contact for pricing

Details

2

GoReminders

Simple SMS and email reminders to reduce no-shows fast

Paid From $8/mo

Details

3

SMS Client Reminders

Simple cloud-based SMS and email appointment reminder automation

Freemium Free plan available

Details

Co-Browsing Software

1

Hellomedian Co Browsing Software

No-download co-browsing for real-time customer support teams

Freemium Free plan available

Details

2

Unblu Co-Browsing Software

Secure, browser-based co-browsing built for banks and financial services

Custom Price Contact for pricing

Details

3

Crisp.chat Cobrowsing Software

Plugin-free live co-browsing built into Crisp chat widget

Freemium Free plan available

Details

Contact Center Outsourcing

1

NexRep

US-based virtual contact center with dedicated work-from-home agents

Custom Price Contact for pricing

Details

2

ibex.co

Global AI-driven contact center outsourcing for enterprise brands

Custom Price Contact for pricing

Details

3

Etech Global Services

Global omnichannel contact center outsourcing with analytics-driven CX solutions

Custom Price Contact for pricing

Details

Contact Center Payments Software

1

TSYS Payment Solutions

Secure, API-driven payment processing for contact center environments

Custom Price Contact for pricing

Details

2

Xima Call Center Software

Cloud and on‑prem contact center platform for financial service teams

Paid From $2/mo

Details

3

Route101 Payment Solutions for Contact Centres

PCI-compliant payment handling built for secure contact centre transactions

Custom Price Contact for pricing

Details

Conversational Support Software

1

Respond.io

AI-powered omnichannel inbox for scalable conversational customer support

Paid From $99/mo

Details

2

Yellow.ai

Enterprise-grade AI agents for omnichannel customer support automation

Freemium Free plan available

Details

Customer Communications Tools

1

Acoustic

Intent-driven omnichannel messaging for lifecycle customer engagement

Custom Price Contact for pricing

Details

2

Twilio

APIs for SMS, voice, email, and AI-powered engagement

Freemium Free plan available

Details

3

Aircall.io

Cloud-based phone system with AI for sales and support teams

Paid From $0/mo

Details

Customer Education Software

1

Absorb LMS

AI-powered LMS built for scalable customer education programs

Custom Price Contact for pricing

Details

2

Thinkific

Scalable platform for building and delivering branded customer education programs

Paid From $36/mo

Details

3

Instructure

Enterprise LMS for scalable customer and partner training programs

Custom Price Contact for pricing

Details

Customer Service Automation Software

1

Sprinklr Customer Service Automation Software

AI-driven omnichannel automation for enterprise contact centers and CX teams

Custom Price Contact for pricing

Details

2

Front.com Customer Service Platform

AI-powered shared inbox and automation for modern support teams

Paid From $10/mo

Details

Customer Success Software

1

ClientSuccess

Simple, scalable customer success platform to reduce churn and grow revenue

Custom Price Contact for pricing

Details

2

Totango Customer Success Software

AI-powered customer success platform for retention and revenue growth

Custom Price Contact for pricing

Details

3

Gainsight Customer Success Software

AI-powered customer success platform for retention, expansion, and scale

Custom Price Contact for pricing

Details

Digital Customer Service Platforms

1

Cognigy

Enterprise AI agents for automated voice and digital customer service

Custom Price Contact for pricing

Details

2

Interactions.com

Enterprise conversational AI platform for automated voice and chat support

Custom Price Contact for pricing

Details

3

LivePerson

Enterprise conversational AI platform for scalable digital customer service

Custom Price Contact for pricing

Details

Enterprise Feedback Management Software

1

Keysurvey.com Enterprise Feedback Management

Robust, customizable enterprise feedback management with advanced reporting and workflow

Custom Price Contact for pricing

Details

2

Canny.io

Centralized AI-powered platform for enterprise customer feedback and roadmaps

Freemium Free plan available

Details

3

ITC Group’s Enterprise Feedback Management Solutions

Comprehensive enterprise platform for customer and employee feedback management

Custom Price Contact for pricing

Details

Experience Management Software

1

Sprinklr

AI-native unified platform for enterprise customer experience management

Custom Price Contact for pricing

Details

2

Salsify PXM Platform

Unified PXM platform to manage and optimize digital product experiences

Custom Price Contact for pricing

Details

3

Qmatic

Enterprise queue and customer journey management for seamless service experiences

Custom Price Contact for pricing

Details

User-Generated Content Platforms

1

Insense.pro

UGC marketplace connecting brands with vetted creators for paid ads

Paid From $400/mo

Details

2

Billo.app

Data-led UGC platform connecting brands with vetted video creators

Custom Price Contact for pricing

Details

3

Collabstr

Marketplace to hire vetted influencers and UGC creators fast

Freemium Free plan available

Details

Customer Service Software

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